Info Desk
The Information Desk
The Information Desk is located on the Main Floor of the O'Donnell Hennessey Student Center. As always, the energetic desk staff is constantly seeking new services to make university life more enjoyable. Look for these new services at the desk throughout the year. We sell many items and can provide you with just about any information you need.
If you have suggestions or ideas that you feel would enhance, or add to the services we provide, please let us know. Drop by the Information Desk today to see what we can do for you!
Husky Patrol Dispatch
We provide Husky Patrol dispatch Mondays-Fridays and Sundays from 6:30pm-12:00am. Husky Patrol is a service offered to students to provide them with a safe drive home and is intended to drive students from home to school or from school to home, no other drop offs are permitted. All students must present a valid SMU ID before they can be signed up for Husky Patrol; no ID = no ride. Students who wish to be picked up can call 496-8755 and must have their SMU ID with them when they are picked up. Husky Patrol runs on a first-come, first-served basis, therefore, no reservations are permitted. As well, all students must come to the desk to sign-up; we do not accept sign-ups over the phone. Please call or drop by the Information Desk for more information.
FAQ's
If the weather's stormy, will Husky Patrol still be in service?
This is decided by the Husky Patrol Manager by taking a number of safety factors into consideration. Usually the desk staff will know by about 4:30pm that day if the service will be running or not. Please call to find out. If the service is cancelled for the night, the Information Desk will close at 9pm.
What if I'm a SMU student and my friend's not? Can he/she come with me in the van?
Unfortunately, no. Husky Patrol is a service strictly for SMU students and staff only. Sorry, no exceptions are made.
I lost my SMU ID, can I still take Husky Patrol?
Only if you can show your registration receipt and another form of ID. Other than that, you have to go to the Library and get another SMU ID issued. Sorry, no exceptions are made.
SERVICES
Campus Information - We can answer just about any campus query you may have. Whether it's classroom locations, professor's phone numbers, or society information, we have it all here at the desk!
Bus Passes & Tickets - We sell Metro Transit adult bus tickets, adult and student bus passes, and we can activate your student U-Pass for free. For more information on the SMUSA U-Pass, please see....
Bus Maps / Schedules - We have free Metro Transit bus schedules and route maps located just around the corner from the desk. For more information just ask the attendant who's working.
Envelopes - We sell small standard size envelopes and large manila envelopes at a low price.
Orientation Tickets - During frosh week, we sell tickets to all orientation events.
Stamps - We sell Canadian, United States, and International stamps. After purchasing a stamp, you can post your letter at the Canada Post box just outside of the Gorsebrook Lounge.
Express Posting - We sell small and large size regional and national express post envelopes. After getting an Xpresspost envelope, you can post your mail at the Canada Post box just outside of the Gorsebrook Lounge. Get your mail there faster by using express post!
Binding - For a small price, you can make your report look professional. We bind anything from 5 - 500 pages and offer coil and cerlox options. Your document comes bound with a clear cover and a maroon back. Health Plan Card Pickup - Starting mid-October, you'll be able to pick up your RWAM Health Card at the Info Desk. Until then, you can pick up your discounted prescription at Shopper's Drugmart on Fenwick Street by showing your validated SMU ID. If you're a student starting in January, your card will be available mid-February.
Courtesy Phone - Located on the right-hand side of the info desk is a free courtesy phone. Just dial "9" to get out, or the four-digit extension for an on-campus number. Also, there is another free phone located next to the Royal Bank machine in the Student Centre if the line's too long at the desk.
Long Distance Phone Cards - We sell a variety of long distance phone cards in $5, $10, or $20
Pre-Paid Cell Minutes - We also sell pre-paid cell minutes for Rogers, Bell (Aliant), Telus, Fido, and Virgin. The amounts vary from $10 - $50
Poster Authorization - We stamp any posters that adhere to the poster policy. You can stamp 40 posters at a time and we must keep a copy of one here at the desk. After your posters are stamped, they are approved for two weeks.
Society Mail/Key Sign-Out - All active societies have access to a free mailbox and, if you have an office, a free key sign-out/sign-in service. Please make sure to check your mailbox regularly so your bills, memos, and invitations don't pile up! For more information, please contact the Information Desk or SMUSA's Society Coordinator, Sidarth Tikoo.
Photocopying - Forget the pre-paid cards! Here at the Info Desk, we have an "autotron" that counts the number of copies you make and you pay with cash when you're finished. For more information or help with photocopying, please ask the attendant on duty.
Transparencies - Have a presentation that needs overheads? For a small price, make transparencies here! Please note that you must use the transparencies we provide or those from the Bookstore. Any others may melt inside our machine.
Handbooks - Starting in September we have student handbooks available until supplies last.
Faxing Services - We provide faxing services to anywhere in the world. If you're faxing inside North America, we provide a free cover page. For more information, please see the price list.
Vending Refunds - Lose a couple of bucks in a vending or Coke machine? Come on over to the Info Desk and we'll refund your money. In order to receive a refund, you'll need to provide: Your name, phone number, amount of money lost, location of machine it was lost in, and the type of machine it was lost in (beverage or food).
UPASS Distribution - Haven't had a chance to get your UPASS yet? Bring your student ID on over to the Information Desk and we can activate it right away. We also have UPASS information on-hand if you have questions about the program. UPASS distribution hours are: Monday-Friday 9am-9pm, and Sundays 6:30pm-12am.
PRICES
Metro Transit
Bus Tickets $2.25
Student Bus Pass $64.00
Adult Bus Pass $70.00
Stamps
CDN Stamp $0.61
US Stamp $1.11
INT'L Stamp $1.86
Binding Services
0-49 Pages $2.85
50-99 Pages $3.42
100+ Pages $3.91
Envelopes
Small Envelope $0.15
Large Envelope $0.30
Express Post Regional Envelope (Standard Size) $7.40
Envelopes
Regional Envelope (Letter Size) $8.54
National Envelope (Standard Size) $10.82
National Envelope (Letter Size) $12.53
Faxing Services
Metro $0.55 Per Page
Nova Scotia $0.99 Per Page
Canada $1.48 Per Page
North America $2.49 Per Page
International $4.78 for One Page
$3.16 Per additional Page
Miscellaneous
Photocopy $0.10
Transperency $0.40
CONTACT INFORMATION
Info Desk: 496.8713
Info Desk Manager: Natalia Knowles at 420.5169
infodesk@smusa.ca
Husky Patrol Pick Ups: 496.8755
Operations Manager: Graeme MacKenzie at 496.8703
HOURS OF OPERATION
Mon - Fri: 12:00pm - 12:00am
Sun: 6:30pm - 12:00am (Husky Patrol Only)
